Privacy Policy
We understand that privacy is very important to you and we are committed to preserving the privacy of all visitors to our website at www.ovendoorglue.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
Information That We Collect From You
When you order products from www.ovendoorglue.com you may be asked to provide certain information about yourself including your name, and contact details as part of the checkout process, these are required to enable us to deliver your items to you. If you checkout using Google checkout, or Paypal we do not receive details of your credit card numbers that you enter at any time.
We may collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming telephone calls.
Use of Your Information
Your information will enable us to supply the goods or services you have requested. It will also enable us to contact you where necessary concerning your orders.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. If you change your mind about being contacted in the future, please let us know.
Disclosure of Your Information
With the exception of product reviews which may be published on the website, unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
A cookie is a small text file that is saved to the hard drive of your computer when you use a website. Our website will issue cookies to your computer when you use the site. Cookies allow us to monitor website traffic, such as number of unique visitors and returning visitors. You may set up your computer to reject cookies by following the relevant instructions that can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at support@ovendoorglue.co.uk
Changes to Our Privacy Policy
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.